The internal wooden FRAME has a limited warranty against defects in the materials and workmanship. This warranty assumes normal usage of the suite.
The metal reclining MECHANISM has a limited warranty against defects in the materials and workmanship. This warranty assumes normal usage of the suite.
The LEATHER used to be 100% genuine leather and to be free from tearing and splitting under normal use.
The STITCHING to be free from defects in the materials and workmanship.
Leather owes its inherent beauty to variations in the grain, texture and colour tones. These natural characteristics contribute to the uniqueness of each upholstered leather product. Leather is a natural product and therefore this guarantee does not cover natural characteristics of leather such as markings caused by insect bites, barbed wire, veining, abrasions, injuries to the animal, wrinkling or variations in grain or colour tones on different sections of the same leather product.
The foam and fiber fillings to be free from abnormal loss of resiliency. The softening or flattening of the fiber and foam materials used in CUSHIONING that occurs due to normal use and ageing is not covered by this guarantee and shall not be considered a defect in the materials or workmanship.
This must not be confused with normal loss of resiliency as cushions typically soften with normal use and ageing, and may conform to the shape of the user.
Please note the following:
If this Alpine upholstered product does not conform to the aforesaid guarantee, your sole and exclusive remedy is:
Implied guarantees, including any of merchantability and fitness for a particular purpose, are limited to the duration of the express guarantees set forth above in the guarantee. The guarantee and remedies are exclusive and are in lieu of all guarantees warranties and remedies, verbal or written, express or implied.
If any material or parts used in any defective product are unavailable at the time of repair, and if Alpine elects to repair the defective product. Alpine reserves the right to substitute materials or parts of equal quality and value as determined at the sole discretion of Alpine.
Alpine shall in no event be responsible to you for any incidental or consequential damages, including but not limited to loss of time, usage, or money and at no time shall the responsibility of Alpine for any defect exceed the purchase price paid by you, the original purchaser.
Should it be deemed necessary, Alpine reserves the right to effect design and technical specification changes over time, in line with original specifications according to the availability of raw materials from suppliers and service provider
Good news, our Brand Experience Centre is open again as of Tuesday 20 July.
Please note, we will have a strict no mask, no entry policy in place, and strict COVID protocols will be followed.