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Frequently asked questions

Fabrics:

The best way is to use a professional upholstery cleaner. 

  • SPOT CLEANING:
    The golden rule for removing a stain is to act quickly!  Most spots will vanish if they are treated immediately and are not allowed to dry in.
  • First, mop up any excess liquid or semi-solids with white absorbent cloth tissues (coloured tissue might stain fabrics).
  • Scoop up any dry solids with a spoon or the back of a knife inwards from the edge of the stain to prevent spreading.
  • Use small amounts of warm soapy water at a time and frequently blot between applications.

A few don’ts:

  • Do not use ammonia, bleach or other solvent based cleaners intended for hard surfaces.
  • Do not over wet the fabric and avoid pressing liquids through the fabric
    Don’t brush the fabric, rather vacuum with a bristle free nozzle.

WHEN AN OVERALL SOILED CONDITION HAS BEEN REACHED, USE A  PROFESSIONAL FURNITURE CLEANING SERVICE.

If the fabric used does not already have some protection qualities, i.e. easy clean treatment or is water repellent, then yes, you could have a protection applied, however it must be noted that once this has been done the Alpine guarantee falls away. 

See point 2 above
Alpine does not sell a fabric protection product. However, should you use Alpine’s iClean fabrics, it is guaranteed for a period of 3 years under normal use.
No, most fabrics will fade under direct sunlight, unless the fabric is UV protected, i.e. fabric for outdoor furniture.

100% Genuine Leather:

Dab liquid spills with an absorbent cloth as soon as possible.  Scoop up any solids with a spoon inwards from the edge of the stain to prevent spreading.

No, genuine leather is a natural product.  Corrected grain leather has been ‘corrected’ to best cover any defects. Any other genuine leather types will have inherent blemishes and marks.

Leather should be wiped regularly with a dry soft cloth in order to prevent accumulation of dust. 
Never use detergents to clean leather. Dab spills immediately with a soft dry absorbent cloth. 
Condition your leather approximately every 6-12 months using a good quality hide food which contains softening and nourishing agents.
We recommend: Hanitan Complete Leather Care conditioner, which is suitable for all leather types. For leather types that absorb liquids/perspiration, we recommend you use Hanitan Leather Protector. This product should be used before the leather is damaged as it prevents liquids from being absorbed.  

For more information on these products, contact the outlet where you purchased your suite from.